Privacy Policy

About this platform

SkinScience, available via iOS app, is a tool for individuals to analyze and understand their skin conditions. The platform uses artificial intelligence to help users (1) capture and analyze images of their skin concerns, (2) receive suggested analyses of potential skin conditions, and (3) track their skin health over time.

SkinScience is not a medical app. It is not intended to diagnose, treat, or prevent any disease. The suggested analyses provided are for informational purposes only and do not constitute medical advice. SkinScience does not connect users with healthcare providers and does not endorse any particular treatment or therapy.

Information we collect

Your privacy is important to us. This information details in a clear and transparent manner what data we collect on the SkinScience platform and how we protect it.

Personal information

We ask you for the following personal information when you sign up for an account:

  • Name

  • Email

  • Birth Year

  • Gender (optional)

  • Race (optional)

Health-related data

We collect and store the following user-provided health-related data:

  • Skin images uploaded by users

  • Responses to questions about skin conditions and symptoms

  • User interactions with the platform

Device Data

We may also collect data about the device you're using to access our app. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect depends on your individual device settings and software.

How we use your data

How we use your personal information

We use your personal information for the following activities:

  • To facilitate the creation of your account and identify you as a registered user

  • To send you communications related to your SkinScience account (platform announcements, tutorials, and reminders)

  • To fulfill specific requests from you (platform support or account deletion)

  • To serve business functions such as platform administration, research and development, and to protect our legal rights and interests

  • To comply with legal obligations

We do not sell or trade your email address or personal information.

How we use your health-related data

We use the skin images and health-related data you provide to:

  • Deliver the core functionality of the app, including AI-powered analysis and suggested skin condition identification

  • Improve our artificial intelligence models (in encrypted and anonymized form)

  • Enhance app features and user experience

All health data is anonymized before being used for any purpose beyond providing direct services to you.

How we use your device data

We may use your device data, combined with that of all platform users, to improve the functionality of the site and app.

How we protect your data

We follow industry security standards and use the latest technology to prevent data loss and theft, as well as unauthorized access, disclosure, copying, use or modification of stored data.

We do not share personally identifiable data with employers, insurers or other third parties. The personal information we collect is stored and processed in the United States.

We process your data lawfully, fairly, and transparently. We collect and process information about you only where we have a legal basis for doing so, meaning we collect and use your data only when you consent to our use of your information for a specific purpose by agreeing to this privacy policy when you sign up for an account.

Your rights and controlling your information

Choice and consent

By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy.

No part of our platform is directed at or intended for use by persons under the age of 13. If you are under the age of 18, please use this platform only with the involvement of a parent or guardian.

Information from third parties

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Access and data portability

You may request details of the personal information that we hold about you. You may request that we delete your Personal Identifiable Information at any time by contacting us.

Correction

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Unsubscribe

To unsubscribe from our email database or opt-out of communications (including marketing communications), please use the opt-out facilities provided in the communication or contact us directly.

Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site and serve you content based on preferences you have specified.

Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will notify you of these changes and may ask you to re-consent to the amended privacy policy.